FAQ

We've curated answers to the most common questions about our creative and digital services to guide your decision. For anything beyond, our team is here to provide clarity and insight.

Getting Started

We partner with social welfare and advocacy organizations to boost support, signatures, and donations. Often we find the most value working on campaigns that translate into branding and digital website projects. We like to collaborate closely with visionaries and changemakers who want to make the world a better place. Our holistic approach encompasses:

  • Brand / Visual Identity
  • Website Design
  • Website Development
  • EveryAction, ActionNetwork and ActBlue Integrations
  • Conversion Rate Optimization
  • Donation Rate Optimization

Loopdash is a design/development practice led by Gary Bunofsky, who oversees creative, dev, and strategy. Loopdash is composed of a selective group of collaborators that contribute to deliver an exceptional project outcomes.

We can build anything that runs in the browser. We have built web-based apps that run on mobile, desktop and tablets. We don't do iOS or Android apps.

We are actively seeking new team members at this time. Specifically, a project managers, developers and creatives. If you are interested in joining Loopdash, please send us a note at [email protected]

Technical

We specialize in a range of modern web platforms and technologies, including:

  • WordPress for content management
  • Webflow for design-driven websites
  • React and Next.js for dynamic web applications
  • Shopify for e-commerce solutions
  • Custom development using Node.js, PHP, and Python
  • Static site generators like Gatsby and Hugo

Our technology stack is designed to provide flexible, scalable, and high-performance web solutions tailored to your specific business needs.

Our comprehensive SEO optimization services include:

  • Technical SEO Audit
  • Keyword Research and Strategy
  • On-Page SEO Optimization
  • Site Speed Optimization
  • Mobile SEO Compliance
  • Schema Markup Implementation
  • Content Strategy Development
  • Backlink Analysis and Strategy
  • Google Analytics and Search Console Setup
  • Ongoing SEO Monitoring and Reporting

We stay current with the latest SEO best practices to help improve your website's visibility and search engine rankings.

We provide both custom development and template-based solutions to meet diverse client needs:

Custom Development: Fully bespoke websites built from scratch Template Customization: Tailored modifications to pre-existing templates Hybrid Approach: Combining template efficiency with custom features Backend Custom Solutions: Unique functionality and integrations Frontend Custom Design: Pixel-perfect, brand-aligned interfaces

Our goal is to deliver a website that precisely matches your vision and business requirements, whether through custom coding or intelligent template adaptation.

Mobile responsiveness is a core priority in our development process:

  • Mobile-First Design Approach: We design for mobile devices first, then scale up
  • Responsive Grid Systems: Using flexible layouts that adapt to screen sizes
  • Flexible Images and Media: Ensuring content scales and looks great on all devices
  • Cross-Device Testing: Rigorous testing on smartphones, tablets, and desktops
  • Performance Optimization: Lightweight designs that load quickly on mobile networks
  • Adaptive Typography: Text that remains readable across different screen sizes

We use the latest CSS techniques and frameworks to guarantee a seamless mobile experience.

Yes, we excel at integrating a wide variety of third-party tools and services, including:

  • CRM systems like Salesforce and HubSpot
  • Marketing automation platforms (Mailchimp, Pardot)
  • Payment gateways (Stripe, PayPal)
  • Analytics tools (Google Analytics, Mixpanel)
  • Customer support systems (Zendesk, Intercom)
  • Social media platforms
  • Email marketing services
  • Custom API integrations

Our development team ensures seamless, secure, and efficient integration of these tools to enhance your website's functionality.

Communication

A dedicated Senior Project Manager will guide your project, ensuring your goals are understood, team efforts are well-coordinated, and communication remains seamless. As your main point of contact, they’ll keep everything running smoothly from start to finish.

We rely on industry-leading collaboration tools to keep everything running smoothly. Slack keeps communication seamless, while Figma enables real-time design collaboration. Project management stays organized with Slack boards, and Google video meetings make it easy to connect. Together, these tools ensure transparency and efficiency throughout the project.

We stay in close contact throughout your project with bi-weekly meetings, regular design reviews, and weekly progress updates via email. If you have a large enough project we'll setup a shared Slack channel with our design and engineering team. Our goal is to keep you informed and involved at every stage of development.

We actively encourage client feedback through design review meetings, collaborative revision sessions, and inline commenting on design files. Dedicated feedback forms provide another way to share your thoughts, ensuring your input shapes the final result. Your vision is at the heart of everything we create.

Launch

Yes, we test in our staging environments to ensure everything functions properly before deploying it to the live server. This allows us to catch and fix any issues in a controlled environment, ensuring a smoother launch.

You can schedule a launch by booking a time here. This ensures that our team is available to assist you with the final steps of deployment and to address any issues that may arise during the launch.

Monitoring your website after deployment is crucial for maintaining performance and security. Our hosting plans include monitoring services that include uptime tracking, performance metrics, and security alerts to keep your website running smoothly.

Yes, we offer training sessions to help you manage and maintain your website after deployment. This includes guidance on updating content, monitoring performance, and handling basic troubleshooting.

Payment

We prefer to partner with our clients. To give an accurate figure, we need to understand your requirements, scope, deliverables and timelines. With that being said, most projects range are 6-12 month engagements. The minimum level of engagement is currently set at $10K USD.

The payment schedule is broken down into three parts:

  • 50% is due at the very beginning of the project.
  • Another 25% is due at the first milestone, usually when design is approved.
  • The final 25% of the total amount is due when the project is launched.

It's important to note that there are some things that are not included in the project cost. These include:

  • Production costs for printed materials
  • Video or photography purchases
  • Typography or font licenses
  • Media buys, PPC or ad placements
  • Creation of video or photography assets
  • Hosting (this can be discussed before the project is launched)

Care

We strongly recommend reaching out to our support team if you experience any issues with your websie. Whether it’s a bug, a glitch, or a need for maintenance, our dedicated professionals are here to provide the necessary assistance. Please be aware that any repairs or alterations performed outside of our services may compromise the integrity and performance of your website.

The time required for each repair can vary based on the complexity of the issue. Our support team will provide you with an estimated duration. The problem will be thoroughly examined by our experts, who will then establish a definite diagnosis, cost, and timeframe, which will be submitted for your approval.

Hosting

We prioritize security and implement multiple layers of protection for your website. This includes auto-renew SSL certificates, regular security updates, malware scanning, and DDoS protection. We also provide daily automatic backups to ensure your data is safe and can be restored in case of any issues.

Choosing the right hosting plan depends on your website’s requirements. For small to medium websites with moderate traffic, shared hosting is a cost-effective option. For websites with higher traffic and resource needs, VPS hosting offers more control and scalability. For large websites or applications with high security and performance demands, dedicated server hosting provides the best solution. Our support team can help you determine the best plan based on your specific needs.

Yes, our Webcare package offers 24/7 customer support to assist you with any hosting or website related issues. Our team of experts is always available to help you with troubleshooting, setup, and maintenance to ensure your website runs smoothly at all times.

Yes, we offer managed hosting services where our team takes care of all the technical aspects of hosting, including server maintenance, updates, security monitoring, and backups. This allows you to focus on what matters while we ensure your hosting environment is optimized and secure.

Yes, our hosting plans are designed to be flexible and scalable. You can easily upgrade your hosting plan to accommodate your website’s growth and increased resource requirements without experiencing any downtime.

Legal

Upon final payment and project completion, you receive full ownership of the website, including:

  • Complete source code rights
  • Full administrative access
  • Transfer of all hosting and domain credentials
  • Intellectual property rights to the custom design and functionality
  • Unlimited usage rights for all website components

We provide a comprehensive ownership transfer document that clearly outlines your complete rights to the website, ensuring transparency and protecting your investment.

We provide comprehensive compliance support for various regulatory standards:

  • ADA (Americans with Disabilities Act) Compliance
  • Web Content Accessibility Guidelines (WCAG) implementation
  • Keyboard navigation support
  • Screen reader compatibility
  • Color contrast optimization
  • GDPR (General Data Protection Regulation) Compliance
  • Cookie consent management
  • Data collection transparency
  • User data protection mechanisms
  • Privacy policy integration
  • CCPA (California Consumer Privacy Act) Compliance
  • User data request protocols
  • Opt-out mechanisms
  • Data tracking transparency

Our team ensures your website meets current legal standards, reducing potential legal risks and improving overall user accessibility.